STAPLE & HUE SHIPPING POLICY

INTERNATIONAL SHIPPING: WORLDWIDE

Staple & Hue ship with DHL EXPRESS for all international orders. Once your parcel has been dispatched, a unique tracking number will be sent to your nominated email address. You can track your parcel by clicking on the link provided in your email.

Please ensure your delivery address is attended or include a business address where possible. Once your parcel has been delivered to the shipping address. Staple & Hue takes no responsibility for any damage or theft that may occur.

COST:

 

USA

DHL international express shipping to USA is $20 USDInternational express shipping is FREE on all orders above $250 USD. Once your order has been shipped, please allow 2-5 business days to receive your order.

UNITED KINGDOM

DHL international express shipping to United Kingdom is $20 USD. Once your order has been shipped, please allow 2-5 business days to receive your order.

CANADA

DHL international express shipping to Canada is $20 USD. Once your order has been shipped, please allow 2-5 business days to receive your order.

INTERNATIONAL CUSTOMS CHARGES & IMPORT DUTIES:

International orders will generally incur customs fees and import taxes and these fees will be charged once the parcel reaches its destination country.

Please note; Staple & Hue DO NOT cover import liabilities that may be applied by the government of the destination country.

Duties and taxes are calculated based on the items ordered, your shipment destination and the value of your purchase. This charge is determined by your local customs authority and includes; 
1. The Sales Tax applied by your country for purchases from Australia!
2. Duties charged for processing by your country.
Charges MUST be paid by the recipient of the parcel. Staple & Hue have no control over these charges and cannot predict what the cost may be. Also, we cannot be held responsible for any additional charges on your order, nor can we accept a return of the order in this case. Customs policies vary, so please contact your local customs office for further information. If you refuse to pay these charges your parcel may be abandoned, and Staple & Hue will not be held responsible for any loss of funds as a result of this. Once your parcel has been delivered to the shipping address, Staple & Hue takes no responsibility for any damage or theft that may occur.

*Imports into New Zealand over NZD $175.00 will generally incur customs and import taxes* 
For more info please see:
www.customs.govt.nz/features/internetshopping/Pages/default.aspx

*Imports into the USA over USD $800.00 will generally incur customs and import taxes*
For more info please see:
www.cbp.gov/trade/basic-import-export/internet-purchases

*Imports into CANADA will generally incur customs and import taxes* The standard rate for import duties and taxes into Canada is 18% of the products value. 

For more info please see:

https://www.crossbordershopping.ca/

*Imports into the UK will generally incur VAT fees as well as customs and import taxes* The standard rate for these duties and taxes into the UK are as below;

VAT FEES - Value added Tax (VAT) fees are charged on any goods worth over £15. The standard VAT fee rate is 20%.

CUSTOMS FEES : Customs fees are charged on imports worth over £135. The standard customs fee rate is 2.5% of the products value.

For more info please see:

https://www.gov.uk/

*Imports into EUROPE will generally incur customs and import taxes*  The standard rate for import duties and taxes into Europe vary as each country is different. We do not ship to every European country so please contact us to ensure that you are in our delivery area. 

For more info please see:
https://ec.europa.eu/taxation_customs/business/calculation-customs-duties_en

*Imports into ASIA will generally incur customs and import taxes*  The standard rate for import duties and taxes into Asia vary as each country is different. We do not ship to every Asian country so please contact us to ensure that you are in our delivery area. 

For more info please see:
https://customsdutyfree.com/asia-customs-and-import-duties/

*Staple & Hue are NOT responsible for any customs delays or rejected parcels due to customs charges not being paid.

ITEM AVAILABILITY:

Staple & Hue stock quantities are not updated in real time and our items may be sold out at the time of purchase. If a sold-out item is purchased, you will be notified by email as soon as possible and offered a suitable replacement or a full refund. 

**Staple & Hue reserves the right to change the shipping method of any order as required **