Shipping Policy

Staple & Hue reserves the right to change the shipping method of any order as required.


Orders to North America ship from Miami, FL. Please allow 4-7 business days for standard shipping, and 2-3 business days for express delivery. We use UPS for standard delivery and 2nd Day Air for express. Please note, both services have their own cut off times for processing, and we cannot guarantee next day shipping. North American customers please shop here. International customers please shop here. Staple & Hue takes no responsibility for shipment delays, damage or theft that may occur.


During your Shopping Cart experience, you'll have the option to choose either standard or express shipping. Once your parcel has been dispatched, a unique tracking number will be sent to your nominated email address. You can view updates by clicking the link.

Standard shipping is free on all domestic orders over $250 USD. All orders under $250 will be charged a flat fee rate of $10 for standard shipping and $25 for express shipping.

Standard Shipping (UPS)

Orders via standard shipping should be received within 4-7 business days; however, this service can take longer to regional postcodes. If you are not present to accept your delivery, a notice will be left to advise where your parcel can be collected. This information can also be viewed by clicking the track your order link in your shipping confirmation email.

Express Shipping (2nd Day Air)

Express shipping should be received within 1-3 business days. Any delays by our shipping provider will be communicated to you via your nominated email. 


Staple & Hue stock quantities are not updated in real time and our items may be sold out at the time of purchase. If a sold-out item is purchased, you will be notified by email as soon as possible and offered a suitable replacement or a full refund. 

  • Delivery times may vary due to the delivery network and delays by our shipping providers.
  • Delivery times may increase during promotional periods and bank holidays.
  • Please allow up to 24 hours for our warehouse to process your order over a weekend and holiday period. 
  • Metro orders will likely be received sooner than regional orders. Please allow additional time for delivery outside of central areas.
  • Once your order has been scanned, you will receive a confirmation email with the details required to track your purchase.
  • Orders may require a signature upon delivery. If you’re not home when the delivery is attempted, the driver will leave a notice card in your mailbox outlining how to obtain your parcel.
  • Once your parcel has been delivered to the shipping address, Staple & Hue takes no responsibility for any damage or theft that may occur.

Mainland US:

- $10 USD standard

- $25 USD express

FREE standard delivery over $250 USD.

Rest of North America (incl. Canada): $25 USD standard delivery.

Rest of world: $25 USD standard delivery. Please allow 5-20 business days to receive your order. ***These rates differ for customers shopping on our Australian website. For customers outside of North America, please shop here.